Your privacy and trust are of utmost importance to us
Last Updated: December 1, 2023
Welcome to Nakshatra Astrology ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy or our practices with regard to your personal information, please contact us at info@quadrinomial.com.
This Privacy Policy applies to all information collected through our website (www.nakshatra.com), mobile application, and any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").
We collect personal information that you voluntarily provide to us when you register for our Services, express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
To create and interpret your birth chart, provide personalized horoscopes, and deliver astrological consultations.
To send you important updates, respond to your inquiries, and provide customer support.
To protect your account, prevent fraudulent activities, and ensure the security of our Services.
To analyze usage patterns, improve our Services, and develop new features and offerings.
We may process or share your data that we hold based on the following legal basis:
We may process your data if you have given us specific consent to use your personal information for a specific purpose.
We may disclose your information where we are legally required to do so to comply with applicable law or governmental requests.
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us.
We never sell your personal information to third parties. Your astrological data and birth details are treated with the utmost confidentiality and are only accessible to authorized astrologers providing your consultation services.
All sensitive data is encrypted using AES-256 encryption both in transit and at rest.
Strict access controls ensure only authorized personnel can access your data.
We conduct regular security audits and vulnerability assessments.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Depending on your geographical location, you may have certain rights regarding your personal information. These may include:
You can request copies of your personal information that we hold.
You can request that we correct any information you believe is inaccurate.
You can request that we erase your personal information under certain conditions.
You can request that we transfer your data to another organization or directly to you.
To exercise any of these rights, please contact us at info@quadrinomial.com. We will respond to your request within 30 days.
Please note that we may ask you to verify your identity before responding to such requests.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after last activity | To provide continued access to your astrological history |
| Astrological Charts | 10 years | For future reference and comparative analysis |
| Payment Information | 7 years | Legal and tax compliance requirements |
| Consultation Records | 7 years | Service quality and reference purposes |
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.
We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification via email.
If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:
Phone
+91 97174 74495Address
C-15, Captain Vijayant Thapar Marg, Near Metro Pillar No 49, Sector 3, Noida, Gautambuddha Nagar, Uttar Pradesh - 201301
If you have a complaint about how we handle your data, we would like to hear from you. However, you also have the right to lodge a complaint with your local data protection authority.